AI Chatbots Replacing Call Center Jobs: Balancing Automation, UX & Workforce Transition
The rapid rise of AI-powered chatbots is reshaping how businesses deliver customer service — and how millions of people work.Across India and beyond, companies are increasingly replacing traditional call center roles with AI-driven conversational agents that promise faster response times, lower costs, and 24/7 availability. According to a recent Reuters report, several Indian startups are […]
AI Chatbots Replacing Call Center Jobs: Balancing Automation, UX & Workforce Transition Read More »