Refund Policy
Please read this carefully. It explains how we handle your information and this website.
Last updated: 22 September 2026
This Refund Policy explains how refunds are handled for engagements with DataRepo Private Limited. Because we do not sell fixed-price packages, refunds are handled per the written agreement for each engagement.
Service requests
Submitting a service request through this website is free and creates no payment obligation. No charge is taken to enquire.
Paid engagements
- Any payment terms — including deposits, milestones and refunds — are set out in the written agreement for your project before work begins.
- Work already completed or in progress is generally non-refundable, as effort has already been delivered.
- Where a milestone or phase has not yet started, amounts for it may be refundable or credited, as set out in your agreement.
Retainers (e.g. Meta Ads support)
Recurring retainers cover a period of work; you can stop future periods per the notice terms in your agreement. Amounts for work already delivered in the current period are non-refundable. Note that third-party ad spend paid to Meta is separate and governed by Meta's terms.
Our own products
Purchases inside our apps (for example premium features) are handled by the relevant app store (such as Google Play) under its refund rules, not by this policy.
How to request a refund
Email hello@datarepo.in with your engagement details. We'll review the request against your agreement and respond.
Refunds — questions
Does it cost anything to submit a request?
No. Enquiring through the Start a Project form is free and creates no payment obligation.
How are refunds decided?
Per the written agreement for your engagement. Completed or in-progress work is generally non-refundable; not-yet-started phases may be refundable or credited.
What about ad spend on Meta?
Ad spend paid to Meta is separate from our fees and is governed by Meta's terms.
How do I request a refund?
Email hello@datarepo.in with your engagement details and we'll review it against your agreement.